e28bat Terms and Conditions
Please read these terms and conditions carefully before using the e28bat platform. By using our services, you are considered to have accepted these terms and conditions.
Table of Contents
- 1. General Provisions and Eligibility
- 2. Account Registration and Management
- 3. Age Verification and Identity Confirmation
- 4. Deposit and Withdrawal Policy
- 5. Bonuses and Promotional Offers
- 6. Gaming Rules and Fair Play
- 7. Prohibited Activities and Fraud
- 8. Account Suspension and Termination
- 9. Responsible Gaming
- 10. Privacy and Data Protection
- 11. Limitation of Liability
- 12. Right to Amend Terms and Conditions
- 13. Applicable Law and Dispute Resolution
- 14. Contact and Support
1 General Provisions and Eligibility
e28bat ("we", "our", "platform") is an online gaming service provider. By visiting this website (https://e28bat.lat), registering an account, or using any of our services, you automatically and fully accept and acknowledge these terms and conditions ("Terms"). If you do not agree with these terms, please refrain from using our platform.
These terms and conditions form a legally binding agreement between e28bat and you. All rules, conditions, policies, and guidelines set out here are an integral part of this agreement.
Our platform operates for entertainment purposes. e28bat provides users in Bangladesh with slot games, live casino, cricket betting, Andar Bahar, crash games, and a variety of other gaming services.
2 Account Registration and Management
To play games or place bets on e28bat, you must create a valid account. During registration, you must provide accurate, complete, and up-to-date personal information. Providing false or misleading information may result in immediate account termination.
- Each individual may operate only one account — multiple accounts are strictly prohibited.
- Keeping your account password confidential is entirely your responsibility.
- Your account may not be transferred or sold to anyone else.
- The mobile number and email registered to your account must always be active and your own.
- If you need to update your account details, please contact the support team via live chat.
- If you suspect any unauthorized access, you must notify our support team immediately.
e28bat reserves the right to request additional identity documents or completion of a verification process at any time. Withdrawals may be placed on hold until verification is complete.
3 Age Verification and Identity Confirmation
The minimum age to use e28bat's services is 21 years. During registration, you must confirm that you are at least 21 years of age according to Bangladesh Standard Time (BST, UTC+6).
e28bat reserves the right to verify age and identity at any time via National ID Card (NID), passport, or birth registration certificate. The identity verification process may be carried out for the following reasons:
- At the time of new account registration.
- For large withdrawal requests.
- When unusual transactions or suspicious activity are observed.
- As part of a regular annual review.
4 Deposit and Withdrawal Policy
Deposits and withdrawals on e28bat are handled through mobile banking and banking methods available in Bangladesh. The supported payment methods and their terms are listed below.
| Description | Amount / Time |
|---|---|
| Minimum Deposit Amount | ৳200 (all methods) |
| Minimum Withdrawal Amount | ৳500 (all methods) |
| Withdrawal Processing Time | 15 minutes to 2 hours |
| Supported Payment Methods | bKash, Nagad, Rocket, Upay, Bank Transfer |
The following conditions must be met for deposits and withdrawals:
- The payment method must be registered in the name of the person registered on the account — transactions through third parties are strictly prohibited.
- Each withdrawal request is reviewed before being approved.
- Deposited funds must be wagered in full at least once before they become eligible for withdrawal.
- Bank transfers may require additional verification.
- e28bat will not be held responsible for delays caused by technical issues with the payment method.
5 Bonuses and Promotional Offers
e28bat offers various promotional offers and bonuses. Each bonus has its own specific terms and conditions, which should be read carefully before accepting a bonus.
Terms and conditions related to the welcome bonus:
- A welcome bonus of up to 100% of the first deposit, with a maximum of ৳15,000, applies.
- The wagering requirement on the bonus is 10 times (10x) — meaning you must wager 10 times the total bonus amount before the bonus funds can be withdrawn.
- The welcome bonus applies only to the first deposit for new account holders.
- To withdraw winnings earned through a bonus, the wagering requirement must be met.
- Multiple bonuses cannot be used at the same time.
- If a specific betting strategy is applied using bonus funds in an attempt to meet the bonus conditions, the bonus may be cancelled.
- e28bat reserves the right to modify, suspend, or cancel any bonus offer at any time.
6 Gaming Rules and Fair Play
e28bat is committed to ensuring a fair and transparent gaming environment. The outcome of all games on our platform is determined by a certified Random Number Generator (RNG), which is completely impartial and unpredictable.
- Using any external software or techniques to alter or influence game outcomes is prohibited.
- The use of automated betting bots or scripts is strictly prohibited.
- If a technical error occurs during a game, notify our support team — any funds displayed as a result of the error cannot be claimed.
- In the event of a dispute regarding a game outcome, our server logs will be considered as final evidence.
- e28bat conducts regular audits to ensure fair play.
For any complaints or disputes related to gaming services, please contact us via 24/7 live chat. All complaints are reviewed within 72 hours.
7 Prohibited Activities and Fraud
The following activities are strictly prohibited on the e28bat platform and immediate action will be taken if any such activity is detected:
- Money laundering or transactions involving illegal funds.
- Use of third-party payment methods or bank accounts.
- Hacking, phishing, or any other cybercriminal activity.
- Abuse or manipulation of the bonus system.
- Operating multiple accounts to claim bonus benefits.
- Abusive, threatening, or harassing behavior toward other players or staff.
- Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
- Creating multiple accounts using false information.
8 Account Suspension and Termination
e28bat reserves the right to temporarily suspend or permanently terminate any account without prior notice in the following circumstances:
- In the event of a breach of any clause of these terms and conditions.
- In the event of suspicious or fraudulent activity.
- If identity verification fails or false information is provided.
- In the case of a long-inactive account.
- For legal or regulatory reasons.
Users may also request account closure at any time via live chat. It is recommended that any valid balance be withdrawn before submitting a request to close the account.
To appeal a suspended or terminated account, please contact our support team. Every appeal will be reviewed fairly.
9 Responsible Gaming
e28bat believes that gaming is an entertainment activity and should never be considered a source of income. We encourage all our users to enjoy gaming responsibly.
We provide the following features to support responsible gaming:
- The ability to set deposit limits — keep your budget under control.
- The option to take a self-set break or temporarily lock your account.
- A permanent self-exclusion process — request it through the support team.
- Guidance on accessing professional support for gaming-related problems.
We make every effort to prevent those under 21 years of age from accessing the gaming platform. We urge parents to keep parental controls active on your devices.
10 Privacy and Data Protection
e28bat places the highest importance on the protection of your personal information. We use SSL encryption technology to store and transmit all data securely.
The information we collect is used for the following purposes:
- For account verification and management.
- For processing financial transactions.
- For providing customer service.
- For fraud prevention and ensuring security.
- For meeting legal and regulatory obligations.
Your information is not sold to third parties. Limited information may be shared only with third parties necessary for payment processing and technical service delivery. Please read our Privacy Policy for more details.
11 Limitation of Liability
e28bat will not be held liable for any losses in the following circumstances:
- Losses caused by internet disconnection or technical errors.
- Delays or losses caused by third-party payment providers.
- Losses caused by service interruption during unplanned server maintenance or upgrades.
- Losses caused by the user's own negligence or carelessness.
- Service disruption caused by natural disasters or other unforeseeable circumstances.
e28bat's total liability shall in no case exceed the actual amount of the disputed transaction. e28bat is not liable under any circumstances for indirect or consequential losses.
12 Right to Modify Terms and Conditions
e28bat reserves the right to amend, change, or update these terms and conditions at any time without prior notice. Updated terms will take effect as soon as they are published on the website.
For any significant changes to the terms and conditions, we will endeavour to notify users in the following ways:
- A notification may be sent to the registered email address.
- A temporary notice may be displayed on the main page of the website.
- The "Last Updated" date on the terms and conditions page will be revised.
Continued use of the platform after updated terms have been published will be considered acceptance of the new terms and conditions. Therefore, it is advised to visit this page regularly.
13 Applicable Law and Dispute Resolution
These terms and conditions will be interpreted and governed in accordance with the laws of Bangladesh. Any dispute arising between e28bat and a user will first be attempted to be resolved through amicable discussion.
Dispute resolution process:
- Step 1: Raise the matter with the customer service team via 24/7 live chat or email.
- Step 2: The customer service team will provide an initial response within 72 hours.
- Step 3: For complex disputes, the matter will be referred to e28bat's senior management team for review.
- In all disputes, e28bat's server logs and records will be considered final evidence.
14 Contact and Support
If you have any questions about these terms and conditions or need clarification on any matter, please contact our support team. Our specialist team is available in Bengali 24 hours a day, 7 days a week.
Contact Us
Our team is always ready for any questions or support.
For more information, see: FAQ | About Us | Responsible Gaming